Team Leader, customer service

Job description

Administration:

• Perform daily cash register operations and other activities;
• Analyze competitors’ prices;
• Ensure application of policies and procedures;
• Control gauging and record in Point of sale terminals;
• Make bank deposits;
• Complete end-of-shift reports and daily revenues;
• Receive and verify orders and invoices.

Environment:

• Ensure compliance with environmental standards.

Merchandising:

• Ensure application of merchandising standards.

Human resources:

• Be available 24 hours a day, 7 days a week;
• Train employees.

Customer service:

• Ensure application of customer service standards;
• Ensure convenience store cleanliness.

Requirements

• Minimum 6 months of experience in retail business management;
• Hold a valid driver’s license mandatory;
• Have access to a vehicle anytime mandatory;

Benefits

• Scholarship program
• Advancement opportunities;
• Refer a Friend Program;
• Uniforms supplied;
• Years of service gifts;
• Employee of the Month Program;
• Flexible hours;
• Paid training