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Ultramar
If I use propane as my primary household energy source, what size storage tank do I need?

Generally, a 500-gallon (1892 litres) tank can hold enough propane to meet the annual energy needs of an average four-bedroom home. Tanks of 1,000 gallons (3785 litres) or more may be needed for large homes with swimming pools and hot tubs. A permit is required. Permits are included with the Ultramar installation service package.

Is it better to lease or own a propane tank?

Owning a propane tank comes with legal requirements such as registration, liability insurance (Canadian industry standard is $5 million liability) and a regulated inspection per the Technical Standards and Safety Authority (TSSA).

Ultramar only leases propane tanks to customers.

Each Ultramar cylinder and tank is delivered and installed by a qualified, licensed, third party HVAC technician in accordance with all safety requirements and Ultramar’s own Quality Assurance programs. Additionally, Ultramar completes a documented inspection of every propane tank annually.

Can you convert a natural gas furnace to run on propane?

Yes, while most gas furnaces are shipped configured for natural gas, they can be easily converted to propane.

Can I use both propane heating and an electric heat pump?

Yes. These "dual-fuel" or "hybrid" systems use propane for heating and an electric heat pump for cooling. They can improve energy efficiency and comfort, especially in mixed climates. A hybrid heating system can switch to propane heat, which provides better comfort and more efficient heating in the colder climates.

Why did my tank percentage fall so quickly?

This question is often asked during the period immediately following delivery, especially during periods of cold weather. So while your tank gauge may read 80% right after a fill, inspecting the gauge the following morning may show a percentage drop of up to 5%, even if no gas has been used.

This occurs because your propane gas is delivered as a liquid. Like all liquids, it expands as temperatures rise and contracts when temperatures fall. (Actually, the liquid propane in a tank will expand 270 times its volume as it vaporizes into a gas. The vaporized gas is what your equipment and appliances burn in order to operate).

You will still have the same number of litres of propane, but it will occupy more or less volume depending on changes in temperature.

It is for this reason -whether the propane tank is being filled partially or completely - the delivery driver uses the bleeder valve (and not the gauge) for measurement during the delivery process.

It is important to note the gauge reading on your tank only measures the level of liquid remaining in the tank.

When do I need to place a delivery?

It is time to re-order propane when your gauge reaches between 20 - 30%.

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